Director, Felton Student Success Center - College of Nursing

The College of Nursing is seeking a Director, that will provide leadership, direction, and coordination in the Felton Student Success Center at the College of Nursing (student services). Foremost, this person will be responsible for leading the creation and application of a new organizational structure for the College of Nursing’s student services department that promotes and fosters teamwork in an inclusive culture and ensures that it properly reflects the College of Nursing vision, mission, and goals and adheres to applicable policies and regulations.  Key administrative abilities include: development and implementation of strategies to improve student recruitment, retention, and progression; financial acumen; relationship development with internal and external constituents; and program evaluation.

About the College of Nursing

With renowned faculty, advanced clinical experiences and a tradition of innovative leadership, the University of Iowa College of Nursing is consistently ranked as one of the best nursing programs in the nation.  The college is ranked in the Top #10 for undergraduate programs, #4, #5, #5, #6 for Pediatric Primary Care, Nursing Administration, Adult Gero Acute Care, and Adult Gero Primary Care respectively in the graduate programs by the US News and World Report.  Graduates are sought after as highly skilled professionals who have received a rigorous education of the highest quality.  Established in 1898, the College of Nursing has a rich history of preparing nurses to achieve excellence in clinical practice, research and leading systems of health care.

Key Areas of Responsibilities

Leadership, direction, and coordination in the Felton Student Success Center at the College of Nursing

• Lead the development, implementation, and evaluation of a strategic plan for the Felton Student Success Center.
• Direct, plan, and oversee the day-day operations and activities of the Felton Student Success Center with emphasis on creating an inclusive environment.
• Ensure the Felton Student Success Center is staffed appropriately, and position descriptions are updated regularly.
• Provide direct supervision for Felton Student Success Center team.
• Oversee financial planning and management of the unit including but not limited to creating budgets, authorizing expenditures, and advocating for funding to meet retention program goals.
• Represent the College of Nursing to the University of Iowa, stakeholders, community partners, and collaborators as needed.
• Develop assessment processes for programs designed to support the student experience, recruitment, retention, and progression.
• Serve as a liaison to Division Heads and Associate Deans. 

Recruit, Admit, and Retain Prospective and Current Students for all Academic Programs in the College of Nursing

• In collaboration with Associate Deans, ensure robust student recruitment, admissions, and advising across all programs at College of Nursing.
• Develop a team who can enhance nursing student experiences.
• Ensure members of the Felton Student Success Center are equipped with best practices for engaging new and continuing students.
• Propose programming to support all students from admission to graduation.
• Facilitate and ensure interaction among Felton Student Success Center staff and university central academic services such as the offices for student financial aid, registrar, and student disabilities services.  

Enrollment Management

• Oversee strategic planning for and implementation of enrollment management for all academic programs.
• Advise faculty, staff, and senior leaders about curricular and demographic trends at community colleges.
• Ensure adequate services to support transfer student outreach and programming focused on recruitment, student transition, academic success, and retention of incoming transfer students.  

Academic Standards and Curricular Policies

• Interpret, implement, and ensure compliance with university academic and administrative policies and procedures.
• Collaborate with Academic Associate Deans to provide oversight for the procedures that govern student appeal processes over violations of the College of Nursing student conduct policies.
• Collaborate with others in resolving and escalating student concerns and grievances and positively impacts overall student satisfaction.

Communication and Outreach

• Provide strategic direction and organizational leadership for large scale communications (e.g., admission policy changes, changes in degree requirements).
• Serve as liaison to Graduation Services regarding commencement ceremonies and degree conferral.
• Liaison with Office of Student Financial Aid, Office of the Registrar and Student Disability Services (in collaboration with Faculty Services).
• Build and foster key relationships with internal and external stakeholders.
• Collaborate with marketing and communication team, academic program leaders, staff, and faculty to promote the academic programs.
• Collaborate with College of Nursing Marketing and Communication team on Felton Student Success Center events and activities.